Question: How to prevent unauthorized first-time TheGRID Beacon activation by a hacker who has already stolen username and password? Answer: TheGRID Beacon typically goes through a first-time activation by scanning a prompted QR code after installing ...
Question: Is there an administrative user interface to manage TheGRID? Answer: Yes, there is an administrative web-UI called TheGRID_Admin to allow an administrator to manage, access login history and revoke devices. More information: N/A
Question: What is the right scenario for the TheGRID? Answer: TheGRID has two core modules that provides enhanced authentication. The Basic module helps organization track the specific computing devices its users use to access its web application, ...
Question: What if user loses his/her phone with TheGRID Beacon activated? Answer: Similar to losing important personal identification like credit card, identification card, passport, ATM bank card, access card, etc; the user should immediately report ...
Symptom: Update Management Agent (UMA) failed to connect to WebALARM Agent (WAA) Possible Root cause: 1. UMA settings in WAA server settings tab configured incorrectly and not connected. 2. The default Command TCP port (5013) and Data TCP port ...