[WebALARM] How to renew license, migrate, backup, restore, upgrade and uninstall WebALARM?
1. Renewing License Procedures
1.1 WebALARM Agent
Red Hat Enterprise Linux v6
1. Copy the new wa.p12 license file to /usr/local/wa4/
2. Type ‘/sbin/initctl stop wa’ to stop the WebALARM Agent process
3. Type ‘/sbin/initctl start wa’ to start the WebALARM Agent with the new license
Red Hat Enterprise Linux v7
1. Copy the new wa.p12 license file to /usr/local/wa4/
2. Type ‘systemctl stop wa’to stop the WebALARM Agent process
3. Type ‘systemctl start wa’to start back the WebALARM Agent with the new license
Windows
1. Go to ‘Services’ in the Administrative Tools
2. First stop the ‘System Service IV’ service if it is available
3. Next stop the ‘WebALARM Server’ service.
4. Copy the new waagent.p12 license file to C:\Program Files\e-Lock Corporation\WebALARM Agent\
5. Go back to ‘Services’ in the Administrative Tools
6. Start the ‘System Service IV’ service if it is available, otherwise, start the ‘WebALARM Server’ service.
7. WebALARM Agent will use the new license file
1.2 Update Management Agent
Red Hat Enterprise Linux v6
1. Copy the new uma.p12 license file to /usr/local/uma4/
2. Type ‘/sbin/initctl stop uma’ to stop the Update Management Agent process
3. Type ‘/sbin/initctl start uma’ to start the Update Management Agent with the new license
Red Hat Enterprise Linux v7
1. Copy the new uma.p12 license file to /usr/local/uma4/
2. Type ‘systemctl stop uma’ to stop the Update Management Agent process
3. Type ‘systemctl start uma’ to start the Update Management Agent with the new license
Windows
1. Go to ‘Services’ in the Administrative Tools
2. First stop the ‘System Service XIII’ service if it is available
3. Next stop the ‘Update Management Agent’ service.
4. Copy the new umagent.p12 license file to C:\Program Files\e-Lock Corporation\Update Management Agent\
5. Go back to ‘Services’ in the Administrative Tools
6. Start the ‘System Service XIII’ service if it is available, otherwise, start the ‘Update Management Agent’ service.
7. Update Management Agent will use the new license file
1.3 WebALARM Enterprise Console
1. Exit WebALARM Enterprise Console
2. Copy the new wac.p12, umc.p12 license files and wa.lic files to C:\Program Files\e-Lock Corporation\WebALARM Enterprise Console\Tomcat\webapps\webalarm_license
2. Migration Procedures
2.1 WebALARM Agent
Red Hat Enterprise Linux v6
1. Type ‘/sbin/initctl stop wa’
2. Check that WebAlarm Agent has stopped running by 'ps -ef | grep wa'
3. Backup the following folders and files
a. /usr/local/wa4/wa.bak
b. /usr/local/wa4/wa.db
c. /usr/local/wa4/wa.log
d. /usr/local/wa4/wa.cfg
4. Install WebALARM Agent on new machine.
5. Type ‘/sbin/initctl stop wa’
6. Copy the files and folders from Step (3) to /usr/local/wa4/
7. Type ‘/sbin/initctl start wa’ to start WebALARM Agent
Red Hat Enterprise Linux v7
1. Type ‘systemctl stop wa’
2. Check that WebAlarm Agent has stopped running by 'ps -ef | grep wa'
3. Backup the following folders and files
a. /usr/local/wa4/wa.bak
b. /usr/local/wa4/wa.db
c. /usr/local/wa4/wa.log
d. /usr/local/wa4/wa.cfg
4. Install WebALARM Agent on new machine.
5. Type ‘systemctl stop wa’
6. Copy the files and folders from Step (3) to /usr/local/wa4/
7. Type ‘systemctl start wa’ to start WebALARM Agent
Windows
1. Go to ‘Services’ in the Administrative Tools
2. First stop the ‘System Service IV’ service if it is available
3. Next stop the ‘WebALARM Server’ service.
4. Backup the following folders and files
a. C:\Program Files\e-Lock Corporation\WebAlarm Agent\Settings\Backup
b. C:\Program Files\e-Lock Corporation\WebAlarm Agent\Settings\Db
c. C:\Program Files\e-Lock Corporation\WebAlarm Agent\Settings\Log
d. C:\Program Files\e-Lock Corporation\WebAlarm Agent\Settings\AgentPref.xml
e. C:\Program Files\e-Lock Corporation\WebAlarm Agent\Settings\Client_List.xml
5. Install WebALARM Agent on new machine.
6. After installation is complete, go to ‘Services’ in the Administrative Tools
7. First stop the ‘System Service IV’ service if it is available
8. Next stop the ‘WebALARM Server’ service.
9. Copy the folders and files from #4 into C:\Program Files\e-Lock Corporation\WebAlarm Agent
10. Go back to ‘Services’ in the Administrative Tools
11. Start the ‘System Service IV’ service if it is available, otherwise, start the ‘WebALARM Server’ service.
2.2 Update Management Agent
Red Hat Enterprise Linux v6
1. Type ‘/sbin/initctl stop uma’
2. Check that Update Management Agent has stopped running by 'ps -ef | grep uma'
3. Backup the following folders and files
a. /usr/local/uma4/uma.db
b. /usr/local/uma4/uma.log
c. /usr/local/uma4/uma.cfg
4. Install Update Management Agent on new machine.
5. Type ‘/sbin/initctl stop uma’
6. Copy the files and folders from Step (3) to /usr/local/uma4/
7. Type ‘/sbin/initctl start uma’ to start Update Management Agent
Red Hat Enterprise Linux v7
1. Type ‘systemctl stop uma’
2. Check that Update Management Agent has stopped running by 'ps -ef | grep uma'
3. Backup the following folders and files
a. /usr/local/uma4/uma.db
b. /usr/local/uma4/uma.log
c. /usr/local/uma4/uma.cfg
4. Install Update Management Agent on new machine.
5. Type ‘systemctl stop uma’
6. Copy the files and folders from Step (3) to /usr/local/uma4/
7. Type ‘systemctl start uma’ to start Update Management Agent
Windows
1. Go to ‘Services’ in the Administrative Tools
2. First stop the ‘System Service XIII’ service if it is available
3. Next stop the ‘Update Management Agent’ service.
4. Backup the following folders and files
a. C:\Program Files\e-Lock Corporation\Update Management Agent\Log (if they need to retain the logs)
b. C:\Program Files\e-Lock Corporation\Update Management Agent\Settings
c. C:\Program Files\e-Lock Corporation\Update Management Agent\Waa
d. C:\Program Files\e-Lock Corporation\Update Management Agent\UmaSetting.xml
5. Install Update Management Agent on new machine.
6. After installation is complete, go to ‘Services’ in the Administrative Tools
7. First stop the ‘System Service XIII’ service if it is available
8. Next stop the ‘Update Management Agent’ service.
9. Copy the folders and files from #4 into C:\Program Files\e-Lock Corporation\Update Management Agent
10. Go back to ‘Services’ in the Administrative Tools
11. Start the ‘System Service XIII’ service if it is available, otherwise, start the ‘Update Management Agent’ service.
3. Backup Procedures
3.1 WebAlarm Agent
Windows
1. Stop the Service 'System Service IV'
2. Stop the Service 'WebAlarm Server'
3. Backup the following folders and files
- C:\Program Files (x86)\e-Lock Corporation\WebAlarm Agent\Settings\Db\
- C:\Program Files (x86)\e-Lock Corporation\WebAlarm Agent\Settings\Backup\
- C:\Program Files (x86)\e-Lock Corporation\WebAlarm Agent\Settings\AgentPref.xml
- C:\Program Files (x86)\e-Lock Corporation\WebAlarm Agent\Settings\Client_List.xml
1. Stop the Agent process by ‘kill -15 <wa pid>’
2. Backup the following directories and files
- /usr/local/wa4/wa.db/
- /usr/local/wa4/wa.bak/
- /usr/local/wa4/wa.cfg/
3.2 Update Management Agent
Windows
1. Stop the Service 'System Service XIII'
2. Stop the Service Update Management Agent'
3. Backup the following folders and files
- - C:\Program Files (x86)\e-Lock Corporation\Update Management Agent\Waa\
- - C:\Program Files (x86)\e-Lock Corporation\Update Management Agent\UmaSetting.xml
Linux
1. Stop the Agent process by ‘kill -15 <uma pid>’
2. Backup the following directories and files
- /usr/local/uma4/uma.db/
- /usr/local/uma4/uma.cfg
3.3 WebAlarm Enterprise Console
1. In WEC, click on ‘Settings’ under Administration tab.
2. Click on ‘Create New’ to backup WEC, and download the WEC backup file in local folder.
4. Restore Procedures
4.1 WebAlarm Agent
Windows
1. Stop the Service 'System Service IV'
2. Stop the Service 'WebAlarm Server'
3. Restore the following folders and files from backup
- C:\Program Files (x86)\e-Lock Corporation\WebAlarm Agent\Settings\Db\
- C:\Program Files (x86)\e-Lock Corporation\WebAlarm Agent\Settings\Backup\
- C:\Program Files (x86)\e-Lock Corporation\WebAlarm Agent\Settings\AgentPref.xml
- C:\Program Files (x86)\e-Lock Corporation\WebAlarm Agent\Settings\Client_List.xml
4. Start the Service 'System Service IV' again
Linux
1. Stop the Agent process by ‘kill -15 <wa pid>’
2. Restore the following directories and files from backup
- /usr/local/wa4/wa.db/
- /usr/local/wa4/wa.bak/
- /usr/local/wa4/wa.cfg
3. Stop the Agent process by ‘kill -15 <wa pid>’ again if it is auto-restarted. Otherwise, start the WebAlarm Agent process again
4.2 Update Management Agent
Windows
1. Stop the Service 'System Service XIII'
2. Stop the Service Update Management Agent'
3. Restore the following folders and files from backup
- C:\Program Files (x86)\e-Lock Corporation\Update Management Agent\Waa\
- C:\Program Files (x86)\e-Lock Corporation\Update Management Agent\UmaSetting.xml
4. Start the Service 'System Service XIII' again
Linux
1. Stop the Agent process by ‘kill -15 <uma pid>’
2. Backup the following directories and files
- /usr/local/uma4/uma.db/
- /usr/local/uma4/uma.cfg
3. Stop the Agent process by ‘kill -15 <uma pid>’ again if it is auto-restarted. Otherwise, start the Update Management Agent process again
4.3 WebAlarm Enterprise Console
1. In WEC, click on ‘Settings’ under Administration tab.
2. Click on ‘Restore WEC’, and upload previously saved WEC backup file.
3. Click ‘Save’ to save the uploaded WEC backup file.
5. Version Upgrade Procedures
5.1 WebALARM Agent
Red Hat Enterprise Linux v6
1. Type ‘/sbin/initctl stop wa’
2. Check that WebAlarm Agent has stopped running by 'ps -ef | grep wa'
3. Once WebALARM Agent has stopped, type ‘rm –f /etc/init/wa.conf’
4. Install new WebALARM Agent into '/usr/local/wa4/' path
Red Hat Enterprise Linux v7
1. Type ‘systemctl stop wa’
2. Check that WebAlarm Agent has stopped running by 'ps -ef | grep wa'
3. Once WebALARM Agent has stopped, type ‘rm –f /etc/systemd/system/wa.service’
4. Install new WebALARM Agent into '/usr/local/wa4/' path
Windows
1. Go to ‘Start’ => ‘All Programs’ => ‘e-Lock Corporation’ => ‘WebALARM Agent’
2. Choose ‘Uninstall WebALARM Agent’
3. Then install new WebALARM Agent into C:\Program Files\e-Lock Corporation\WebAlarm Agent' path
4. At the end of the installation, choose ‘No’ to keep existing WebALARM Agent Settings
5.2 Update Management Agent
Red Hat Enterprise Linux v6
1. Type ‘/sbin/initctl stop uma’
2. Check that Update Management Agent has stopped running by 'ps -ef | grep uma'
3. Once Update Management Agent has stopped, type ‘rm –f /etc/init/uma.conf’
4. Install new Update Management Agent into '/usr/local/uma4/' path
Red Hat Enterprise Linux v7
1. Type ‘systemctl stop uma’
2. Check that Update Management Agent has stopped running by 'ps -ef | grep uma'
3. Once Update Management Agent has stopped, type ‘rm –f /etc/systemd/system/uma.service'
4. Install new WebALARM Agent into '/usr/local/uma4/' path
Windows
1. Go to ‘Start’ => ‘All Programs’ => ‘e-Lock Corporation’ => ‘Update Management Agent’
2. Choose ‘Uninstall Update Management Agent’
3. Then install new WebALARM Agent into C:\Program Files\e-Lock Corporation\Update Management Agent' path
4. At the end of the installation, choose ‘No’ to keep existing Update Management Agent Settings
5.3 WebALARM Console to WebALARM Enterprise Console
1. Exit WebALARM Console
2. Run the installation of new WebALARM Enterprise Console
3. At the following step, please answer [y] in order the import the existing settings from WebALARM Console / Update Management Console.
4. Once the installation of WebALARM Enterprise Console is complete, you can safely uninstall WebALARM Console and Update Management Console
6. Uninstall Procedures
6.1 WebALARM Agent
Red Hat Enterprise Linux v6
1. Type ‘/sbin/initctl stop wa’
2. Check that WebAlarm Agent has stopped running by 'ps -ef | grep wa'
3. Once WebALARM Agent has stopped, type ‘rm –f /etc/init/wa.conf’
4. To keep existing WebALARM Agent settings, proceed to Step (5). To fully remove the existing WebALARM Agent, just remove the WebALARM Agent directory by typing 'rm -fr /usr/local/wa4/'
5. To upgrade the WebALARM Agent, just run the normal WebALARM Agent installation.
Red Hat Enterprise Linux v7
1. Type ‘systemctl stop wa'
2. Check that WebAlarm Agent has stopped running by 'ps -ef | grep wa'
3. Once WebALARM Agent has stopped, type ‘rm –f /etc/systemd/system/wa.service’
4. To keep existing WebALARM Agent settings, proceed to Step (5). To fully remove the existing WebALARM Agent, just remove the WebALARM Agent directory by typing 'rm -fr /usr/local/wa4/'
5. To upgrade the WebALARM Agent, just run the normal WebALARM Agent installation.
Windows
1. Go to ‘Start’ => ‘All Programs’ => ‘e-Lock Corporation’ => ‘WebALARM Agent’
2. Choose ‘Uninstall WebALARM Agent’
3. Once uninstallation is complete, you can upgrade the WebALARM Agent by running the normal installation.
4. At the end of the installation, choose ‘No’ to keep existing WebALARM Agent Settings
Choose ‘Yes’ to remove all existing WebALARM Agent settings
6.2 Update Management Agent
Red Hat Enterprise Linux v6
1. Type ‘/sbin/initctl stop uma’
2. Check that Update Management Agent has stopped running by 'ps -ef | grep uma'
3. Once Update Management Agent has stopped, type ‘rm –f /etc/init/uma.conf’
4. To keep existing Update Management Agent settings, proceed to Step (5). To fully remove the existing Update Management Agent, just remove the Update Management Agent directory by typing 'rm -fr /usr/local/uma/'
5. To upgrade the Update Management Agent, just run the normal Update Management Agent installation.
Red Hat Enterprise Linux v7
1. Type ‘systemctl stop uma’
2. Check that Update Management Agent has stopped running by 'ps -ef | grep uma'
3. Once Update Management Agent has stopped, type 'rm –f /etc/systemd/system/uma.service'
4. To keep existing Update Management Agent settings, proceed to Step (5). To fully remove the existing Update Management Agent, just remove the Update Management Agent directory by typing 'rm -fr /usr/local/uma4/'
5. To upgrade the Update Management Agent, just run the normal Update Management Agent installation.
Windows
1. Go to ‘Start’ => ‘All Programs’ => ‘e-Lock Corporation’ => ‘Update Management Agent’
2. Choose ‘Uninstall Update Management Agent’
3. Once uninstallation is complete, you can upgrade the Update Management Agent by running the normal installation.
4. At the end of the installation, choose ‘No’ to keep existing Update Management Agent Settings
Choose ‘Yes’ to remove all existing Update Management Agent settings
Related Articles
How do I apply, renew, replace, migrate, backup or restore a WebALARM license file?
Question: How do I apply, renew, replace, migrate, backup or restore a WebALARM license file? Answer: Please refer to attached manual on license renewal, replacement, migration, backup & restore. More information: N/ACan we restore the system including WebALARM from backup data?
Question: Can we restore the system including WebALARM from backup data? Answer: Yes. WebALARM can be restored from backup data. More information: N/AWebALARM 4 Release Information
WebALARM 4 release information is available as enclosed. Filename: WebALARM_4_Release_Information_v20190225-en.pdf[WebALARM]: What is the information security standard for WebALARM?
Question: What is the information security standard for WebALARM? Answer: WebALARM is PCI DSS compliant to clauses 10.5.5 and 11.5. * PCI DSS (Payment Card Industry Data Security ...[VirtualSAFE] If the user accidentally deleted a file in his local PC, can the file recover from the cloud backup? If yes, how does user does it?
Question: If the user accidentally deleted a file in his local PC, can the file recover from the cloud backup? If yes, how does user does it? Answer: Yes, when the user installs a copy of VirtualSAFE on the new PC, after he enters his password, he ...