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VSAFE-FAQ
[VirtualSAFE] What are the suitable Operating Systems for running On-Premise VSAFE Admin Console?
Question: What are the suitable Operating Systems for running On-Premise VSAFE Admin Console? Answer: 1. Ubuntu version 16.04 and above 2. RHEL/CentOS version 7 and above
[VirtualSAFE] Do the files are saved in cloud storage forever until an account is deleted? Never deleted?
Question: Do the files are saved in cloud storage forever until an account is deleted? Never deleted? Answer: Until account is deleted.
[VirtualSAFE] Where is the VirtualSAFE cloud storage located?
Question: Where is the VirtualSAFE cloud storage located? Answer: Amazon cloud storage owned/rented by eLock.
[VirtualSAFE] If the user accidentally deleted a file in his local PC, can the file recover from the cloud backup? If yes, how does user does it?
Question: If the user accidentally deleted a file in his local PC, can the file recover from the cloud backup? If yes, how does user does it? Answer: Yes, when the user installs a copy of VirtualSAFE on the new PC, after he enters his password, he ...
[VirtualSAFE] When VirtualSAFE syncs the files, how security keeps between a local PC and a cloud storage?
Question: When VirtualSAFE syncs the files, how security keeps between a local PC and a cloud storage? Answer: The files stored on local PC are encrypted. Any file synced to the cloud storage will be encrypted. The local PC connects to cloud storage ...
[VirtualSAFE] Can an end user buy extra storage and create & manage profile even if he is not a system admin or a product owner?
Question: Can an end user buy extra storage and create & manage profile even if he is not a system admin or a product owner? Answer: Yes
[VirtualSAFE] Where can I find my synced files?
Question: I am unable to see my synced files on the browser. Where can I find my synced files? Answer: 1) First, you would need to unlock your personal vault by key in your vault password. 2) VirtualSAFE vault folder which contains your synced files ...

Popular Articles
[ARWare]: What is the supported platform of ARWare Client?
Product Version: V4.0 Product Component: ARWare Client Question: What is the supported platform of ARWare Client? Answer: Windows Server 2008, 2012, 2016 & Windows 7, 8, 10
If to set debug log affects performance?
Question: If to set debug log affects performance? Answer: No, but consuming more disk space so periodical cleanup needed if debug log working in long term. More Information: Please check user manual for how to set debug log.
What is the recommended sequence to restart WAA and UMA processes?
Question: What is the recommended sequence to restart WAA and UMA processes? Answer: On systems with both WAA and UMA installed, please follow the recommended sequence below: 1. Restart WAA process 2. Restart UMA process Abbreviation: WebALARM ...
If WebALARM Console is closed forcefully, is there any impact to WAA & UMA?
Question: If WebALARM Console is closed forcefully, is there any impact to WAA & UMA? Answer: There is no adverse impact to WAA & UMA. The Console connection does not affect connection between WAA & UMA. Abbreviation: WebALARM Agent (WAA) Update ...
What is the right scenario for WebALARM?
Question: What is the right scenario for WebALARM? Answer: WebALARM's core capability is the ability to protect a large volume of computer files from being changed, whether authorized, unauthorized or accidental. WebALARM is perfect for organizations ...

English | VSAFE-FAQ | Knowledge Base

VSAFE-FAQ

[VirtualSAFE] What are the suitable Operating Systems for running On-Premise VSAFE Admin Console?

[VirtualSAFE] Do the files are saved in cloud storage forever until an account is deleted? Never deleted?

[VirtualSAFE] Where is the VirtualSAFE cloud storage located?

[VirtualSAFE] If the user accidentally deleted a file in his local PC, can the file recover from the cloud backup? If yes, how does user does it?

[VirtualSAFE] When VirtualSAFE syncs the files, how security keeps between a local PC and a cloud storage?

[VirtualSAFE] Can an end user buy extra storage and create & manage profile even if he is not a system admin or a product owner?

[VirtualSAFE] Where can I find my synced files?

Popular Articles

[ARWare]: What is the supported platform of ARWare Client?

If to set debug log affects performance?

What is the recommended sequence to restart WAA and UMA processes?

If WebALARM Console is closed forcefully, is there any impact to WAA & UMA?

What is the right scenario for WebALARM?