A. Windows: 1. Creating a folder "C:\Users\Public\Documents\e-Lock Corporation\WebAlarm Agent\debug" 2. Start/Restart WA services. 3. Check that Debug log is generated. A-1. Location to retrieve debug log C:\Users\Public\Documents\e-Lock ...
To fix a corrupted backup file, the most recommended way is we need to create new fresh database. **Delete Database will not change file in monitored folder. 1. Delete old database. 2. Create a new database 3. Add Monitoring directory and save. 4. ...
Issue: The Customer want to send WebAlarm Syslog to Siem. Resolution: In general, WebAlarm are able to send syslog to SIEM device. However, this is not recommended with following reason: Our development has tested to integrate WebAlarm with ...
Product Version: V4.0 Product Component: ARWare Client Question: What is the supported platform of ARWare Client? Answer: Windows Server 2008, 2012, 2016 & Windows 7, 8, 10
Question: If to set debug log affects performance? Answer: No, but consuming more disk space so periodical cleanup needed if debug log working in long term. More Information: Please check user manual for how to set debug log.
Question: What is the recommended sequence to restart WAA and UMA processes? Answer: On systems with both WAA and UMA installed, please follow the recommended sequence below: 1. Restart WAA process 2. Restart UMA process Abbreviation: WebALARM ...
Question: If WebALARM Console is closed forcefully, is there any impact to WAA & UMA? Answer: There is no adverse impact to WAA & UMA. The Console connection does not affect connection between WAA & UMA. Abbreviation: WebALARM Agent (WAA) Update ...