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WA-Known Issues
How to retrieve WebAlarm Log
1. Windows: C:\Program Files (x86)\e-Lock Corporation\WebAlarm Agent\Settings\Log 2. Linux: /usr/local/wa4/wa.log
How to turn on debug logging option and way to retrieve debug log
A. Windows: 1. Creating a folder "C:\Users\Public\Documents\e-Lock Corporation\WebAlarm Agent\debug" 2. Start/Restart WA services. 3. Check that Debug log is generated. A-1. Location to retrieve debug log C:\Users\Public\Documents\e-Lock ...
Fix corrupted Backup file
To fix a corrupted backup file, the most recommended way is we need to create new fresh database. **Delete Database will not change file in monitored folder. 1. Delete old database. 2. Create a new database 3. Add Monitoring directory and save. 4. ...
WebAlarm with Siem
Issue: The Customer want to send WebAlarm Syslog to Siem. Resolution: In general, WebAlarm are able to send syslog to SIEM device. However, this is not recommended with following reason: Our development has tested to integrate WebAlarm with ...

Popular Articles
[ARWare]: What is the supported platform of ARWare Client?
Product Version: V4.0 Product Component: ARWare Client Question: What is the supported platform of ARWare Client? Answer: Windows Server 2008, 2012, 2016 & Windows 7, 8, 10
If to set debug log affects performance?
Question: If to set debug log affects performance? Answer: No, but consuming more disk space so periodical cleanup needed if debug log working in long term. More Information: Please check user manual for how to set debug log.
What is the recommended sequence to restart WAA and UMA processes?
Question: What is the recommended sequence to restart WAA and UMA processes? Answer: On systems with both WAA and UMA installed, please follow the recommended sequence below: 1. Restart WAA process 2. Restart UMA process Abbreviation: WebALARM ...
If WebALARM Console is closed forcefully, is there any impact to WAA & UMA?
Question: If WebALARM Console is closed forcefully, is there any impact to WAA & UMA? Answer: There is no adverse impact to WAA & UMA. The Console connection does not affect connection between WAA & UMA. Abbreviation: WebALARM Agent (WAA) Update ...
What is the right scenario for WebALARM?
Question: What is the right scenario for WebALARM? Answer: WebALARM's core capability is the ability to protect a large volume of computer files from being changed, whether authorized, unauthorized or accidental. WebALARM is perfect for organizations ...

WA-Known Issues