WA-Known Issues
How to retrieve WebAlarm Log
1. Windows: C:\Program Files (x86)\e-Lock Corporation\WebAlarm Agent\Settings\Log 2. Linux: /usr/local/wa4/wa.log
How to turn on debug logging option and way to retrieve debug log
A. Windows: 1. Creating a folder "C:\Users\Public\Documents\e-Lock Corporation\WebAlarm Agent\debug" 2. Start/Restart WA services. 3. Check that Debug log is generated. A-1. Location to retrieve debug log C:\Users\Public\Documents\e-Lock ...
Fix corrupted Backup file
To fix a corrupted backup file, the most recommended way is we need to create new fresh database. **Delete Database will not change file in monitored folder. 1. Delete old database. 2. Create a new database 3. Add Monitoring directory and save. 4. ...
WebAlarm with Siem
Issue: The Customer want to send WebAlarm Syslog to Siem. Resolution: In general, WebAlarm are able to send syslog to SIEM device. However, this is not recommended with following reason: Our development has tested to integrate WebAlarm with ...