Error Message: ARWare Client failed to register on console
Symptom: Error message above popped up upon ARWare Client freshly installed.
1. ARWare Console services are running. See example below,
Note: To check issue command docker-compose ps
2. ARWare Client PC is able to telnet to ARWare Console server. To check, issue command telnet <<specify hostname/fqdn>> 80
3. Server log captured "503-Service Unavailable - Server license has expired". See example below,
Note: To check, ARWare Console Admin page --> Tab --> Audit Log --> Server Log
Root Cause: ARWare Console license file corrupted or the date of its "Expiry Date" has expired.
Action: Get the info of the current ARWare Console license and escalate to Maintenance Support Team to request for a new license.
Note: The ARWare Console license file can be found in this directory /usr/local/arware/arc_license License filename: arc.lic
ARWare Client OS: Windows 10
ARWare Client version: v184.108.40.206
ARWare Console OS: Ubuntu 16.04 LTS (Dedicated Server)
ARWare Console version: v1.0.5
More Information: Refer to ticket #35699 for more details.