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            ARWare Console failed to display device IP address

            Product Version: ARWare V3
            Product Component: ARWare Console
            Issue: ARWare Console failed to display device IP address even though affected device is monitored actively. Refer to image below where the IP populated as 0.0.0.0




            Root cause: This is a known issue usually on laptop where users having a VPN client installed in their machine. 


            Action: This is currently under the Maintenance Support Team backlog for fixing.
            Updated: 30 Jan 2019 03:12 PM
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